Terms & Conditions for Ono Rentals

Welcome to Ono Rentals.

These Terms & Conditions govern the use of our website, ono-reservations.com, and apply to all reservations made through it. 

By accessing this website or making a booking, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the website.

1. About Ono Rentals

Ono Rentals operates as a direct booking platform for short-term rental properties in Portugal. The website allows guests to view available rentals, make reservations, and communicate regarding their stay.

Ono Rentals acts as the booking and management platform on behalf of property owners.

2. Bookings & Reservations

All reservations are subject to availability and confirmation.

By completing a booking, you confirm that the information you provide is accurate and complete.

The person making the reservation must be at least 18 years old.

Reservation details, including pricing, payment terms, cancellation policies, and house rules, are shown at the time of booking and form part of these Terms & Conditions.

3. Pricing & Payments

Prices displayed on ono-reservations.com are shown clearly before confirmation.

Payments are processed securely through our booking system and payment providers.

Ono Rentals is not responsible for additional charges imposed by banks or payment providers (e.g. foreign exchange fees).

Any applicable tourist taxes or additional fees will be clearly indicated during the booking process.

4. Cancellations & Modifications

Cancellation and modification policies vary by property and are shown during booking.

Guests are responsible for reviewing the applicable policy before confirming a reservation.

Refunds, if applicable, are processed according to the cancellation policy of the booked property.

5. Check-in, Stay & Check-out

Check-in and check-out times are defined per property and communicated before arrival.

Guests agree to respect the property, house rules, neighbors, and local regulations.

Only registered guests are permitted to stay at the property.

Events, parties, or excessive noise are not allowed unless explicitly agreed in writing.

Guests are responsible for any damage beyond normal wear and tear.

6. Liability & Responsibility

Ono Rentals is not liable for loss, theft, or damage to personal belongings during a stay.

Guests are responsible for their own safety during their stay.

Ono Rentals is not liable for disruptions caused by events beyond reasonable control, including but not limited to power outages, weather conditions, or public service interruptions.

7. Website Use & Intellectual Property

All content on ono-reservations.com, including text, images, and branding, is the property of Ono Rentals or its licensors.

Content may not be copied, reproduced, or used for commercial purposes without written permission.

8. Accuracy of Information

While we strive to keep information accurate and up to date, Ono Rentals does not guarantee that all content on the website is free from errors or omissions. Property descriptions, photos, and amenities are provided in good faith and may be subject to change.

9. Changes to These Terms

Ono Rentals reserves the right to update or modify these Terms & Conditions at any time. Any changes will take effect once published on the website. Continued use of the website constitutes acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the Portuguese courts.

11. Contact

If you have any questions about these Terms & Conditions or your reservation, please contact us via the Contact page on ono-reservations.com.